Shipping policy

Order Processing and Shipping Times

We work hard to ship your VIVANT order as quickly and safely as possible. Please allow 1–2 business days for order processing. Once your order has been shipped, delivery time will depend on your shipping destination and the carrier service used.

The shipping cost will be calculated and displayed before you complete your order.

Estimated delivery times are listed below.

Market

Shipping Origin

Estimated Delivery

Singapore

Local Warehouse

2–4 business days

Malaysia

International

3–5 business days

Japan

International

5-7 business days

United States

International

7–10 business days

Delivery times are estimates and may vary depending on customs clearance, carrier delays, and local holidays.

Please ensure that your shipping address is correct before placing your order. VIVANT is not responsible for orders shipped to incorrect addresses due to customer input errors.

Shipping Costs:
Shipping costs are calculated and displayed before you complete your order.

Returns & Refunds
We accept returns within 14 days of receiving your order.

  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or damaged product covered under warranty.
  • Item Condition: Products must be returned in perfect condition, unused, and in their original packaging.
  • Final Sale Items: Final sale items are not eligible for return or refund.